Knowledge Base & FAQs

Explore instant answers to popular questions regarding account creation, deposits, trading engines, and platform security.

All Questions

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Account & KYC

Verification & access

Funding & Assets

Deposits & withdrawals

Trading & Orders

Execution & fees

How do I create an XPR3T account?

Click "Get Started" in the top-right corner. Enter your valid email address, set a secure password, and verify via the secure confirmation link sent to your inbox.

Account & KYC

What documents do I need for KYC verification?

You will need a government-issued photo ID (Passport, National ID, or Driver's License) along with a quick liveness selfie for biometric verification.

Account & KYC

How long does the verification process take?

Automated KYC verification typically takes between 2 to 5 minutes. In rare cases requiring manual review, it may take up to 24 hours.

Account & KYC

I forgot my password. How can I reset it?

Click on "Forgot Password" on the login screen, enter your registered email address, and follow the secure password reset link instructions.

Security & Access

What payment methods can I use to fund my account?

You can fund your account using major cryptocurrencies (USDT, BTC, ETH) as well as fiat payment channels including bank wire and credit/debit cards.

Funding & Assets

How long do deposits take to reflect in my account?

Crypto deposits require standard blockchain network confirmations (usually 1 to 12 confirmations depending on coin). Fiat deposits reflect within 1-3 business days.

Funding & Assets

Are there any deposit fees?

XPR3T does not charge any deposit fees for cryptocurrency transfers. Standard network miner gas fees apply.

Funding & Assets

How do I withdraw funds?

Navigate to your Wallet, select "Withdraw", choose the asset and network, input destination address, and authorize via your 2FA security code.

Funding & Assets

What types of orders can I place?

We support Market orders, Limit orders, Stop-Limit orders, and OCO (One-Cancels-the-Other) advanced algorithmic trading orders.

Trading & Orders

What are the trading fees?

XPR3T offers some of the lowest industry fees starting at 0.05% maker fee and 0.08% taker fee, with further discounts for high-volume traders.

Trading & Orders