/* --- CSS VARIABLES & GLOBAL STYLES --- */
:root {
    --primary-blue: #3b82f6;
    --primary-hover: #2563eb;
    --dark-blue: #0b1329;
    --light-blue: #eff6ff;
    --accent-cyan: #38bdf8;
    --accent-green: #10b981;
    --accent-gold: #f59e0b;
    --text-dark: #0f172a;
    --text-muted: #64748b;
    --bg-light: #f8fafc;
    --card-bg: #ffffff;
    --border-color: #e2e8f0;
    --shadow-soft: 0 10px 30px rgba(59, 130, 246, 0.08);
    --shadow-hover: 0 20px 40px rgba(59, 130, 246, 0.18);
    --transition: all 0.3s cubic-bezier(0.16, 1, 0.3, 1);
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

::-webkit-scrollbar {
    width: 8px;
}

::-webkit-scrollbar-track {
    background: var(--dark-blue);
}

::-webkit-scrollbar-thumb {
    background: linear-gradient(180deg, var(--primary-blue), var(--accent-cyan));
    border-radius: 6px;
}

html, body {
    overflow-x: hidden;
    width: 100%;
}

body {
    font-family: 'Plus Jakarta Sans', sans-serif;
    background-color: var(--bg-light);
    color: var(--text-dark);
    line-height: 1.6;
}

a {
    text-decoration: none;
    color: inherit;
    transition: var(--transition);
}

ul {
    list-style: none;
}

.container {
    max-width: 1300px;
    width: 100%;
    margin: 0 auto;
    padding: 0 20px;
}

/* --- TOP BAR --- */
.top-bar {
    background-color: var(--dark-blue);
    color: #94a3b8;
    font-size: 0.85rem;
    padding: 8px 0;
    border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}

.top-bar-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.top-actions {
    display: flex;
    align-items: center;
    gap: 20px;
}

.social-links a {
    color: #94a3b8;
    margin-left: 12px;
}

    .social-links a:hover {
        color: var(--accent-cyan);
    }

.lang-select {
    cursor: pointer;
    color: #fff;
    font-weight: 600;
}

/* --- NAVBAR --- */
.navbar {
    background-color: rgba(255, 255, 255, 0.98);
    backdrop-filter: blur(10px);
    position: sticky;
    top: 0;
    z-index: 1000;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.05);
}

.nav-container {
    display: flex;
    justify-content: space-between;
    align-items: center;
    height: 75px;
}

.logo {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 1.35rem;
    font-weight: 800;
    color: var(--dark-blue);
    white-space: nowrap;
}

.logo-icon {
    width: 36px;
    height: 36px;
    background: linear-gradient(135deg, var(--primary-blue), var(--accent-cyan));
    border-radius: 9px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
    flex-shrink: 0;
}
/* Desktop */
.logo-img {
    width: 150px;
    height: auto;
}
/* Mobile */
@media (max-width: 768px) {
    .logo-img {
        width: 110px;
        height: auto;
    }
}

@media (max-width: 768px) {
    .login-btn {
        display: none;
    }
}


.nav-menu > ul {
    display: flex;
    gap: 22px;
}

.nav-link {
    font-weight: 600;
    color: var(--text-dark);
    font-size: 0.92rem;
    padding: 8px 0;
    display: flex;
    align-items: center;
    gap: 7px;
}

/* Active Submenu Link */
.submenu li a.active {
    color: var(--primary-blue);
    font-weight: 600;
}

    /* Active submenu icon */
    .submenu li a.active i {
        color: var(--primary-blue);
    }

/* Hover bhi same rahe */
.submenu li a:hover {
    color: var(--primary-blue);
}

    .submenu li a:hover i {
        color: var(--primary-blue);
    }
    .nav-link i.menu-icon {
        color: var(--primary-blue);
        font-size: 0.9rem;
    }

    .nav-link:hover, .nav-link.active {
        color: var(--primary-blue);
    }


.dropdown {
    position: relative;
}

.submenu {
    position: absolute;
    top: 100%;
    left: 0;
    width: 220px;
    background-color: #fff;
    box-shadow: var(--shadow-hover);
    border-radius: 12px;
    padding: 10px 0;
    opacity: 0;
    visibility: hidden;
    transform: translateY(15px);
    transition: var(--transition);
    border: 1px solid var(--border-color);
}

.dropdown:hover .submenu {
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.submenu a {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 9px 18px;
    font-size: 0.88rem;
    color: var(--text-muted);
    font-weight: 500;
}

    .submenu a:hover {
        background-color: var(--light-blue);
        color: var(--primary-blue);
    }

.nav-actions {
    display: flex;
    align-items: center;
    gap: 10px;
}

.btn {
    padding: 8px 16px;
    border-radius: 6px;
    font-weight: 700;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    cursor: pointer;
    border: none;
    transition: var(--transition);
    font-size: 0.85rem;
    white-space: nowrap;
}

.btn-primary {
    background: linear-gradient(135deg, var(--primary-blue), var(--primary-hover));
    color: white;
    box-shadow: 0 4px 12px rgba(59, 130, 246, 0.3);
}

    .btn-primary:hover {
        transform: translateY(-2px);
        box-shadow: 0 6px 18px rgba(59, 130, 246, 0.4);
    }

.hamburger {
    display: none;
    font-size: 1.4rem;
    cursor: pointer;
    color: var(--dark-blue);
    padding: 5px;
}

/* --- UNIQUE SUPPORT HERO BANNER FORMAT --- */
.support-hero-portal {
    background: linear-gradient(135deg, var(--dark-blue) 0%, #060c1d 100%);
    color: white;
    padding: 65px 0 85px 0;
    position: relative;
    overflow: hidden;
    border-bottom: 1px solid rgba(255, 255, 255, 0.05);
}

.hero-portal-grid {
    display: grid;
    grid-template-columns: 1.1fr 0.9fr;
    gap: 50px;
    align-items: center;
}

.breadcrumb {
    font-size: 0.85rem;
    color: #94a3b8;
    margin-bottom: 12px;
}

    .breadcrumb a {
        color: #94a3b8;
    }

    .breadcrumb .current {
        color: var(--accent-cyan);
        font-weight: 600;
    }

.status-badge-chip {
    background: rgba(16, 185, 129, 0.15);
    border: 1px solid rgba(16, 185, 129, 0.3);
    color: var(--accent-green);
    font-size: 0.8rem;
    font-weight: 700;
    padding: 6px 14px;
    border-radius: 30px;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 18px;
}

.pulse-dot {
    width: 8px;
    height: 8px;
    background-color: var(--accent-green);
    border-radius: 50%;
    box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7);
    animation: pulse 1.6s infinite;
}

@keyframes pulse {
    0% {
        box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7);
    }

    70% {
        box-shadow: 0 0 0 8px rgba(16, 185, 129, 0);
    }

    100% {
        box-shadow: 0 0 0 0 rgba(16, 185, 129, 0);
    }
}

.hero-left-content h1 {
    font-size: 2.8rem;
    font-weight: 800;
    line-height: 1.2;
    margin-bottom: 16px;
}

    .hero-left-content h1 span {
        background: linear-gradient(135deg, var(--accent-cyan), var(--primary-blue));
        -webkit-background-clip: text;
        -webkit-text-fill-color: transparent;
    }

.hero-left-content p {
    color: #cbd5e1;
    font-size: 1.02rem;
    margin-bottom: 25px;
    max-width: 520px;
    line-height: 1.6;
}

.glass-portal-card {
    background: rgba(255, 255, 255, 0.03);
    backdrop-filter: blur(12px);
    border: 1px solid rgba(255, 255, 255, 0.12);
    border-radius: 20px;
    padding: 12px;
    box-shadow: 0 20px 50px rgba(0,0,0,0.4);
    position: relative;
}

.video-box-inner {
    height: 280px;
    width: 100%;
    border-radius: 14px;
    overflow: hidden;
    position: relative;
}

    .video-box-inner img {
        width: 100%;
        height: 100%;
        object-fit: cover;
        opacity: 0.65;
    }

.floating-stat-badge {
    position: absolute;
    bottom: 22px;
    left: 22px;
    right: 22px;
    background: rgba(11, 19, 41, 0.9);
    backdrop-filter: blur(10px);
    border: 1px solid rgba(56, 189, 248, 0.3);
    border-radius: 12px;
    padding: 14px 18px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    display:none;
}

/* --- WAYS TO REACH US (CHANNELS) --- */
.reach-section {
    padding: 70px 0 30px 0;
    margin-top: -30px;
    position: relative;
    z-index: 10;
}

.section-title {
    text-align: center;
    margin-bottom: 40px;
}

    .section-title span {
        color: var(--primary-blue);
        font-size: 0.85rem;
        font-weight: 800;
        letter-spacing: 1px;
        text-transform: uppercase;
    }

    .section-title h2 {
        font-size: 2.2rem;
        font-weight: 800;
        color: var(--dark-blue);
    }

.reach-cards-grid {
    display: grid;
    grid-template-columns: repeat(5, 1fr);
    gap: 18px;
}

.reach-card {
    background: var(--card-bg);
    border: 1px solid var(--border-color);
    border-radius: 16px;
    padding: 24px 18px;
    text-align: center;
    box-shadow: var(--shadow-soft);
    transition: var(--transition);
    position: relative;
}

    .reach-card:hover {
        transform: translateY(-5px);
        box-shadow: var(--shadow-hover);
        border-color: rgba(59, 130, 246, 0.4);
    }

.step-tag {
    width: 28px;
    height: 28px;
    background: var(--light-blue);
    color: var(--primary-blue);
    font-weight: 800;
    font-size: 0.8rem;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 12px auto;
}

.reach-card i {
    font-size: 1.6rem;
    color: var(--primary-blue);
    margin-bottom: 12px;
}

.reach-card h3 {
    font-size: 1.05rem;
    font-weight: 700;
    color: var(--dark-blue);
    margin-bottom: 6px;
}

.reach-card p {
    font-size: 0.85rem;
    color: var(--text-muted);
    line-height: 1.4;
}

/* --- MAIN CONTACT & TICKET FORM SECTION --- */
.contact-ticket-section {
    padding: 60px 0 90px 0;
}

.contact-grid {
    display: grid;
    grid-template-columns: 1.2fr 0.8fr;
    gap: 50px;
    align-items: start;
}

/* Form Card Styling */
.form-card {
    background: var(--card-bg);
    border: 1px solid var(--border-color);
    border-radius: 20px;
    padding: 40px;
    box-shadow: var(--shadow-soft);
}

    .form-card h2 {
        font-size: 1.8rem;
        font-weight: 800;
        color: var(--dark-blue);
        margin-bottom: 8px;
    }

    .form-card p {
        color: var(--text-muted);
        font-size: 0.95rem;
        margin-bottom: 25px;
    }

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
    margin-bottom: 20px;
}

.form-group {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-bottom: 20px;
}

    .form-group label {
        font-size: 0.88rem;
        font-weight: 700;
        color: var(--text-dark);
    }

    .form-group input,
    .form-group select,
    .form-group textarea {
        width: 100%;
        padding: 12px 16px;
        border: 1px solid var(--border-color);
        border-radius: 10px;
        font-family: inherit;
        font-size: 0.92rem;
        outline: none;
        transition: var(--transition);
        background: var(--bg-light);
    }

        .form-group input:focus,
        .form-group select:focus,
        .form-group textarea:focus {
            border-color: var(--primary-blue);
            background: #fff;
            box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.15);
        }

.submit-btn {
    width: 100%;
    padding: 14px;
    background: linear-gradient(135deg, var(--primary-blue), var(--primary-hover));
    color: white;
    font-size: 1rem;
    font-weight: 700;
    border-radius: 10px;
    border: none;
    cursor: pointer;
    transition: var(--transition);
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    box-shadow: 0 6px 18px rgba(59, 130, 246, 0.3);
}

    .submit-btn:hover {
        transform: translateY(-2px);
        box-shadow: 0 10px 25px rgba(59, 130, 246, 0.4);
    }

/* Right Side Info Panel */
.info-panel {
    display: flex;
    flex-direction: column;
    gap: 25px;
}

.info-card {
    background: var(--card-bg);
    border: 1px solid var(--border-color);
    border-radius: 16px;
    padding: 25px;
    box-shadow: var(--shadow-soft);
}

    .info-card h3 {
        font-size: 1.2rem;
        font-weight: 800;
        color: var(--dark-blue);
        margin-bottom: 15px;
        display: flex;
        align-items: center;
        gap: 10px;
    }

        .info-card h3 i {
            color: var(--primary-blue);
        }

.help-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

    .help-list li {
        font-size: 0.92rem;
        color: var(--text-muted);
        display: flex;
        align-items: center;
        gap: 10px;
    }

        .help-list li i {
            color: var(--accent-green);
            font-size: 0.85rem;
        }

.commitment-box {
    background: linear-gradient(135deg, var(--dark-blue), #1e293b);
    color: white;
    border-radius: 16px;
    padding: 25px;
}

    .commitment-box h3 {
        font-size: 1.15rem;
        font-weight: 800;
        margin-bottom: 15px;
        color: #fff;
    }

.commitment-item {
    display: flex;
    justify-content: space-between;
    padding: 10px 0;
    border-bottom: 1px solid rgba(255, 255, 255, 0.08);
    font-size: 0.88rem;
}

    .commitment-item:last-child {
        border-bottom: none;
    }

    .commitment-item span {
        color: #94a3b8;
    }

    .commitment-item strong {
        color: var(--accent-cyan);
    }

/* --- FOOTER --- */
.footer {
    background-color: var(--dark-blue);
    color: #94a3b8;
    padding-top: 70px;
    margin-top: 80px;
}

.footer-content {
    display: grid;
    grid-template-columns: 1fr 2fr;
    gap: 50px;
    padding-bottom: 50px;
}

.footer-logo {
    color: white;
    margin-bottom: 20px;
}

.footer-brand p {
    font-size: 0.95rem;
    margin-bottom: 15px;
}

.contact-email {
    color: #fff;
    font-weight: 600;
}

.footer-links {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 30px;
}

.link-column h4 {
    color: white;
    font-size: 1.1rem;
    margin-bottom: 20px;
}

.link-column ul li {
    margin-bottom: 12px;
}

.link-column ul a {
    color: #94a3b8;
    font-size: 0.9rem;
}

    .link-column ul a:hover {
        color: var(--accent-cyan);
        padding-left: 5px;
    }

.footer-bottom {
    background-color: rgba(0, 0, 0, 0.2);
    padding: 20px 0;
    border-top: 1px solid rgba(255, 255, 255, 0.05);
}

.footer-bottom-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.85rem;
}

.back-to-top {
    width: 40px;
    height: 40px;
    background: var(--primary-blue);
    color: white;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

/* --- MOBILE RESPONSIVE FIXES --- */
@media (max-width: 992px) {
    .nav-container {
        height: 65px;
    }

    .hamburger {
        display: block;
    }

    .nav-menu {
        position: fixed;
        top: 65px;
        left: -100%;
        width: 100%;
        height: calc(100vh - 65px);
        background: #ffffff;
        padding: 20px;
        overflow-y: auto;
        transition: left 0.3s cubic-bezier(0.16, 1, 0.3, 1);
        box-shadow: 0 10px 30px rgba(0,0,0,0.1);
    }

        .nav-menu.active {
            left: 0;
        }

        .nav-menu > ul {
            flex-direction: column;
            gap: 0;
        }

            .nav-menu > ul > li {
                border-bottom: 1px solid var(--border-color);
            }

    .nav-link {
        padding: 12px 0;
        justify-content: space-between;
    }

    .submenu {
        position: static;
        opacity: 1;
        visibility: visible;
        transform: none;
        box-shadow: none;
        border: none;
        width: 100%;
        padding: 0 0 10px 15px;
        display: none;
        background-color: var(--bg-light);
        border-radius: 8px;
        margin-bottom: 10px;
    }

    .dropdown.active .submenu {
        display: block;
    }

    .hero-portal-grid {
        grid-template-columns: 1fr;
        gap: 35px;
    }

    .reach-cards-grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .contact-grid {
        grid-template-columns: 1fr;
    }

    .footer-content {
        grid-template-columns: 1fr;
        gap: 35px;
    }

    .footer-links {
        grid-template-columns: repeat(2, 1fr);
        gap: 25px;
    }
}

@media (max-width: 576px) {
    .top-bar-content {
        flex-direction: column;
        gap: 6px;
        text-align: center;
    }

    .reach-cards-grid {
        grid-template-columns: 1fr;
    }

    .form-row {
        grid-template-columns: 1fr;
    }

    .form-card {
        padding: 25px 20px;
    }

    .footer-links {
        grid-template-columns: 1fr;
    }

    .footer-bottom-content {
        flex-direction: column;
        gap: 12px;
        text-align: center;
    }
}

.login-btn {
    font-weight: 600;
    color: var(--text-dark);
    padding: 8px 12px;
}

/* --- CUSTOM WINDOW SIDE SCROLLBAR COLOR --- */
::-webkit-scrollbar {
    width: 10px;
}

::-webkit-scrollbar-track {
    background: var(--dark-blue);
}

::-webkit-scrollbar-thumb {
    background: linear-gradient(180deg, var(--primary-blue), var(--accent-cyan));
    border-radius: 6px;
    border: 2px solid var(--dark-blue);
}

    ::-webkit-scrollbar-thumb:hover {
        background: var(--primary-hover);
    }

/* Firefox Scrollbar */
html {
    scrollbar-width: thin;
    scrollbar-color: var(--primary-blue) var(--dark-blue);
    scroll-behavior: smooth;
}
.footer-bottom span {
    color: var(--accent-cyan);
    font-weight: 700;
}